- Configure the Agilent EZChrom method to use the EZResult Monitor Software (OpenLab EZChrom) or the EZChrom Connector software (EZChrom Elite/SI) as the “After Export” program. Save the modified EZChrom method. Analyze or reprocess a sample in EZChrom and confirm that EZChrom and EZReporter are configured correctly.
- Sequence for EZChrom Elite. Result data from EZChrom Elite can be col-lected and transferred to the LIMS without creating a fi le outside of either application. Automatic Number of Sample Vials and Naming of Results eliminates the need for additional setup steps in the EZChrom Elite software. Both the Sample Vial numbers and parameters.
- EZReporter software to process results automatically from the Agilent Technologies EZChrom Elite or SI. Or the EZChrom Connector software (EZChrom Elite/SI) as the “After Export” program. Program will install the Diablo EZReporter in trial mode on new systems, or will update licensed installations to the.
Scalable, compliant chromatography software platform with multi-instrument control. OpenLAB CDS EZChrom Edition is part of the Agilent software suite OpenLAB for. EZChrom Elite can also be used in a standalone environment without networking. D-2000 Elite HPLC System Manager. The D-2000 Elite software is a high-value chromatography data system for the L-2000 series HPLC systems. The D-2000 Elite is a cost-effective software alternative for controlling up to two L-2000 series HPLC systems on a single PC.
Amino Acid Analysis
Question
Why does my EZChrom/Elite always start in Demo Mode?
Answer
EZChrom & EZChrom Elite Version below 2.8
EZChrom Elite Version 2.8 and above
EZChrom & EZChrom Elite Version below 2.8
There are few reasons why this could happen:
The most common reason is simply because the dongle is not plugged into the back of the Parallel Port (Printer Port) of the PC. The Dongle must be plugged in as it holds the license information for the software and without it the software will assume it is running in Demo Mode.
Solution: Check that dongle is plugged into the Parallel Port firmly.
The dongle is correctly plugged in and a printer is connected, but the printer is either off-line or not switched on, when EZChrom was started. If this is the case then EZChrom sometimes does not see the license information on the dongle and therefore runs in Demo Mode.
Solution: Ensure that the connected printer is switched on and on-line.
No printer driver has been installed. This sometimes can cause EZChrom not to see the license information in the dongle.
Solution: Ensure a printer driver has been installed on the PC in question.
The dongle has become damaged internally and the license information can not be accessed by EZChrom. This is very rare and it is more likely to that one of the above reasons is causing the problem.
Solution: The dongle will have to be replaced so you will have to contact your local distributor to get a replacement.
EZChrom Elite Version 2.8 and above
For these versions of Elite there is no longer a dongle, and the Licencing is done by a Software Key. The most common problem here is when the Computer on which Elite is installed is added to a network and the Computer is renamed. The Elite then runs in Demo mode as it believes it is now on a different Computer. The solution is to rename the Computer back to what it was before it was renamed. If you do not know what the Computer name was before it was renamed then this can be retrieved from the Instrument Activity Log in Elite. Open the instrument window and under File select Instrument Activity Log, and choose Display Log. From the log you can see the original Computer name, use this name to rename the Computer back to what it was. You will need to reboot the PC, then start Elite and it should now be working as normal.
If you want to rename the PC then you should first uninstall the Licence Key following the instructions in the Manual. Then rename your PC and reinstall the Licence Key back onto the PC.
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